Terms and Conditions

Last Updated: 08/19/2026

Welcome to our Chocolate Storybook Website. These Terms and Conditions (“Terms”) govern your access to and use of www.chocolatestory.com, including any content, features, products, services, and functionality made available through the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Website unless otherwise permitted by applicable law.

By using the Website, you represent and warrant that you meet the applicable eligibility requirements and have the legal capacity to enter into these Terms.

2. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Changes will become effective when posted on the Website unless otherwise stated.

Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

3. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms.

You may not:

  • Use the Website in violation of any applicable law or regulation.
  • Attempt to gain unauthorized access to the Website, its systems, or another user’s account.
  • Interfere with or disrupt the operation or security of the Website.
  • Use automated systems, bots, scrapers, or similar tools to access the Website without our prior written permission.
  • Upload or transmit malicious software, viruses, or other harmful code.
  • Impersonate another person or entity.
  • Use the Website to engage in fraudulent, abusive, threatening, or otherwise unlawful conduct.
  • Copy, reproduce, distribute, or exploit Website content except as expressly permitted by these Terms.

We reserve the right to suspend or terminate access to the Website if we believe you have violated these Terms.

4. Accounts

Certain features of the Website may require you to create an account.

You are responsible for:

  • Providing accurate and current information.
  • Maintaining the confidentiality of your login credentials.
  • All activity occurring under your account.
  • Promptly notifying us if you believe your account has been compromised.

We reserve the right to suspend or terminate accounts that contain inaccurate information or are used in violation of these Terms.

5. Products and Services

If we offer products or services through the Website, additional terms may apply.

We attempt to ensure that product descriptions, pricing, availability, and other information are accurate. However, we do not guarantee that all information will always be complete, accurate, or current.

We reserve the right to:

  • Change prices or product information at any time.
  • Modify or discontinue products or services.
  • Limit quantities or refuse orders where permitted by law.
  • Correct errors or inaccuracies in product listings.

6. Payments

If the Website allows you to purchase products or services, you agree to provide accurate and complete payment information.

Payments may be processed by third-party payment providers. Your use of those payment services may also be subject to the provider’s separate terms and privacy policies.

Unless otherwise stated, all prices are listed in USD and applicable taxes, fees, shipping charges, or other costs may be added to your purchase.

7. Refunds and Cancellations

Our refund, return, and cancellation policies are described on our Shipping page.

Where applicable, that policy forms part of these Terms.

Nothing in these Terms is intended to limit any refund, cancellation, or consumer rights that cannot legally be waived under applicable law.

8. Intellectual Property

All content on the Website, including text, graphics, logos, images, photographs, videos, software, designs, trademarks, and other materials, is owned by or licensed to Chocolate Storybook unless otherwise stated.

You may access and use Website content for your personal, non-commercial use, subject to these Terms.

You may not reproduce, modify, distribute, publicly display, sell, license, or otherwise exploit Website content without our prior written permission, except where permitted by applicable law.

9. User-Submitted Content

If the Website allows you to submit reviews, comments, photographs, messages, or other content (“User Content”), you retain ownership of your User Content.

By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free, transferable and sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use that content in connection with operating, promoting, and improving the Website.

You represent that:

  • You own or have the necessary rights to submit the User Content.
  • Your User Content does not violate the rights of another person or entity.
  • Your User Content does not contain unlawful, defamatory, abusive, or malicious material.
  • Your User Content does not violate these Terms or applicable law.

We reserve the right to remove User Content that we believe violates these Terms or applicable law.

10. Third-Party Links and Services

The Website may contain links to third-party websites, products, or services.

We do not control and are not responsible for third-party websites, services, content, privacy practices, or policies. Providing a link does not constitute an endorsement or guarantee of the third party.

Your use of third-party services is subject to the applicable third party’s terms and policies.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and disclose personal information.

Please review our Privacy Policy before using the Website.

12. Disclaimers

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Website will always be available, uninterrupted, or error-free.
  • The Website will be secure or free from viruses or other harmful components.
  • Information provided through the Website will always be accurate, complete, or current.
  • The Website will meet your particular requirements or expectations.

Nothing in these Terms excludes or limits any warranty or right that cannot legally be excluded or limited.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Chocolate Storybook, its owners, employees, officers, directors, affiliates, contractors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of, or inability to use, the Website or any products or services provided through it.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

14. Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Chocolate Storybook and its owners, officers, directors, employees, affiliates, contractors, and service providers from claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising from or related to:

  • Your use or misuse of the Website.
  • Your violation of these Terms.
  • Your violation of applicable law.
  • Your User Content.
  • Your violation of another person’s rights.

15. Termination

We may suspend or terminate your access to the Website at any time if we reasonably believe that you have violated these Terms, applicable law, or otherwise used the Website in a manner that may harm us, other users, or third parties.

You may stop using the Website at any time.

Sections that by their nature should survive termination—including intellectual property, disclaimers, limitations of liability, indemnification, and governing law—will continue to apply after termination.

16. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the state of Iowa, without regard to its conflict-of-law principles.

Any dispute arising out of or relating to these Terms or the Website will be subject to the exclusive jurisdiction of the courts located in Polk County, Iowa unless applicable law requires otherwise.

17. Dispute Resolution

Before initiating formal legal proceedings, you agree to first attempt to resolve any dispute with us informally by contacting us at meg@chocolatestory.com.

If the dispute cannot be resolved informally, it will be resolved in the courts identified in Section 16, subject to applicable law.

18. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

19. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

20. Entire Agreement

These Terms, together with any policies or documents expressly incorporated into them, constitute the entire agreement between you and Chocolate Storybook concerning your use of the Website and supersede prior agreements or understandings relating to the same subject matter.

21. Contact Us

If you have questions about these Terms, please contact us:

Chocolate Storybook
Email: meg@chocolatestory.com
Address: 1000 Grand Avenue, West Des Moines, IA 50265
Website: www.chocolatestory.com